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FAQ

Frequently Asked Questions (FAQ) for POP&DOLL

If you have not selected express mode (30 days). The estimated production time for our custom 3D printed dolls is up to 50 calendar days. Once production is complete, shipping usually takes about 7 business days.

Each custom doll is a unique piece of art, specifically designed to reflect your wishes and specifications. This meticulous process starts with the initial design in close collaboration with you, ensuring that every detail is perfected through continuous feedback. Subsequently, the creation of the doll is carried out by hand by our expert craftsmen, requiring time and dedication to ensure quality and precision in every piece. The 50 days allow us not only to customize precisely but also to deliver a work of art that will exceed your expectations.

We use high-quality resin or PLA for all our custom dolls. These materials ensure a detailed finish and high durability of the products.

Our products are not suitable for children under 6 years old as they may contain small parts, posing a choking hazard. We recommend adult supervision for older children playing with the dolls.

Yes, we offer the option to create fully custom designs. You can send us your specific ideas or designs, and our team will work with you to bring them to life.

If your doll arrives damaged due to shipping, please contact us immediately. We will ask for photos of the damage and proceed with a solution, which may include repair, replacement, or a refund of the product.

Yes, we do international shipping in this countries or areas: UE & UK. Please note that shipping times and costs may vary depending on the destination.

Once your order has been shipped, you will receive a tracking number by email that will allow you to track the shipment of your custom doll.

The world calls for, and expects from us, simplicity of life, the spirit of prayer, charity towards all, especially towards the lowly and the poor.

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© 2024 POP&DOLL. All Rights Reserved · By Jungle3D

© 2024 POP&DOLL. All Rights Reserved · By Jungle3D